Warranty Information

We offer a limited one & half-year warranty from date of installation or new home possession with all installations of wire closet shelving, melamine closet shelving, shower doors, glass products, mirrored closet doors and medicine cabinets.

Problems within One & half Year of installation? Contact Bright shower glass and closets directly at 780-655-7177. Specific details by product are as follows:

Bright shower will repair or replace any damaged product that has passed its warranty period, at market value, labour and material prices.


WIRE CLOSET SHELVING

Material Defect & Workmanship

All wire shelving is guaranteed for five years against manufacturing defect.

Installation

Bright Shower will replace or repair damaged, bent or loose wire shelving if not installed as per manufacturers specifications.


WOOD MELAMINE CLOSET SHELVING

Material Defect & Workmanship

All shelving is guaranteed for five years against manufacturing defect.

Warranty limitations are reviewed and signed off at that time and the customer is provided with detailed warranty and product information paperwork.

Installation

Bright Shower will correct the results of any improper installation by our crews.


MIRROR CUT OUTS FOR ELECTRICAL OUTLETS

Material Defect and Workmanship

Bright shower will replace a mirror if the cutout is determined to be cut incorrectly.

Mirrors will not be replaced is the mirror cracks at the cut our location, once the mirror has been installed.

Installation

Light Fixtures are required on site for the measure.

Light fixtures are to be removed for the installation, prior to us installing.

Lights fixtures are the responsibility of the customer to reinstall, after the mirror has been installed.


FRAMED 5MM AND 6MM GLASS SHOWER DOORS

Material Defect & Workmanship

All workable parts are guaranteed against breakdown for two year after installation.

Many factors determine how water proof your shower door will be — for example, the type and location of the shower head. Door position and swing is determined on site to provide the best seal possible but due to the nature of the product it is impossible to guarantee against water escaping.

Installation

Bright Shower will repair or replace any shower door malfunction caused by improper installation within one year of installation.

Shower doors are installed as per manufacturers recommended specifications.


CUSTOM 10MM GLASS SHOWER DOORS

Material Defect, Workmanship & Installation

Each custom 10mm glass shower door is designed and sold as an individual product. Issues relating to design and seal are discussed with the customer at the time of purchase.

Warranty limitations are reviewed and signed off at that time and the customer is provided with detailed warranty and product information paperwork.

Showers are installed as per manufacturers recommendations.


TEMPERED GLASS – 5MM, 6MM AND 10MM

Material Defect, Workmanship & Installation

Tempered Glass (Safety Glass) is NOT warranted against breakage. In the event of breakage tempered glass will not shatter but will break into small, less jagged pieces. This is to help reduce the risk of personal injury and/or damage to surrounding area.

Tempered glass may break without cause due to temperature changes and/or misuse.


MIRRORED CLOSET DOORS AND MEDICINE CABINETS

Material Defect & Workmanship

All workable parts are guaranteed against breakdown for one year after installation.

Installation

Bright Shower will repair or replace any mirrored closet door or medicine cabinet malfunction caused by improper installation within one year of installation.


MIRRORS

Material Defect & Workmanship

Mirror glass will be installed without scratches or chips – see “Special Considerations.”

Mirror glass is not guaranteed against damage caused by exposure of the backing to moisture and steam or cleaning chemicals. Please note that vanity mirrors installed without a backsplash cannot be warranted.

Installation

Bright Shower will correct the results of any improper installation by our crews. Mirror tolerances are 1/4 inch on all sides. Our installers will adjust whenever possible for out of level conditions, but each site must be evaluated independently.

Full Height Mirrors are measured as close as possible to the underside of the ceiling however it is not always possible to match the ceiling line.


FRAMED MIRRORS

Material Defect & Workmanship

Framed mirrors will be installed using mechanical clips.

The mirror will be covered by the same Material Defect and Workmanship warranty as the “mirrors” section above.

Due to the nature of wood, the frames may have variations in the wood grain/markings, which could impact the appearance of one frame to another and affect how a frame accepts stain.

Installation

Bright Shower will not replace or repair a frame with wood imperfections and/or stain imperfections.

Bright Shower Glass & closets will replace damaged frames.

Any flaws in the mirror (scratches or chips) or damages to the frame must be noted reported during the initial inspection, after installation or new home walk through.